- Premium Handcrafted Footwear
- Proudly Made in India 🇮🇳
- Free Shipping Across India*
- Authentic Punjabi Craftsmanship
Thoughtfully packed and carefully delivered, from our hands to yours.
At Zari Zameen, we take care in preparing and packaging every order so that your handcrafted pieces reach you safely and beautifully.
This Shipping Policy explains how orders are processed, shipped and delivered after you complete your purchase on our website.
Last updated: September 2026
Every order is carefully checked, prepared and packed before dispatch.
Your order is packed with care to help protect it during transportation.
We're here to help if you have questions about your shipment or delivery.
Important: Delivery estimates may vary depending on the destination, product availability, courier service and circumstances beyond our control. Any delivery timeline displayed during checkout or communicated with your order should be treated as the applicable estimate for that order.
Once your order is successfully placed and payment is confirmed, we begin preparing your products for dispatch.
Orders may require additional processing time when products are handcrafted, made to order, customised or temporarily unavailable for immediate dispatch.
If additional time is required, we may contact you using the contact information provided with your order.
Estimated delivery time depends on the shipping destination and the applicable courier service.
Delivery timelines communicated on the website, during checkout or through order-related communication are estimates and are not guaranteed delivery dates unless specifically stated otherwise.
Delivery may take longer during weekends, public holidays, promotional periods, festive seasons, adverse weather conditions or other circumstances affecting transportation.
Please make sure that your shipping address, mobile number and other delivery details are accurate before completing your order.
Zari Zameen may not be responsible for delays, failed deliveries or additional charges resulting from an incorrect or incomplete address provided by the customer.
If you notice an incorrect shipping address after placing your order, please contact us as soon as possible. We will try to assist where the order has not yet been dispatched.
Applicable shipping charges, if any, will be displayed during the shopping or checkout process before you complete your order.
Shipping charges may vary depending on the order value, destination, shipping method and other applicable factors.
Any applicable taxes, duties or additional charges will be handled according to the terms displayed during checkout or applicable law.
Where tracking is available, tracking information may be shared with you after your order has been dispatched.
Please allow some time for the courier's tracking system to update after dispatch.
Tracking information is provided by the applicable courier or logistics provider and may occasionally take time to reflect the latest shipment status.
The courier may make one or more delivery attempts according to its delivery procedures.
Please ensure that someone is available to receive the package when required.
If a delivery attempt is unsuccessful because the recipient is unavailable, the address is incorrect or the courier cannot reach the recipient, the shipment may be rescheduled, returned or handled according to the courier's procedures.
We carefully package our products before dispatch. However, if your package appears visibly damaged when delivered, please take photographs of the package and product before discarding any packaging.
Contact us as soon as possible with your order details and supporting photographs so that we can review the issue.
Claims may be subject to verification and the applicable return or replacement policy.
Occasionally, shipments may be delayed because of weather, operational issues, transportation delays, incorrect addresses, public holidays or other circumstances outside our direct control.
If your order appears significantly delayed or the tracking information indicates a possible delivery issue, please contact us.
We will coordinate with the applicable courier or logistics provider where appropriate and provide assistance based on the available shipment information.
International shipping availability may vary by destination and product.
Where international shipping is offered, delivery timelines may be longer and additional customs, duties, taxes or import charges may apply depending on the destination country.
Unless otherwise stated during checkout, such charges may be the responsibility of the recipient.
Customers are responsible for complying with applicable import requirements and local regulations in their destination country.
If you wish to return or exchange an item, please refer to our applicable return and exchange policy.
Products must meet the eligibility requirements specified in that policy.
For complete information regarding return eligibility, timelines and applicable conditions, please refer to our Returns & Exchanges information or contact the Zari Zameen team.
Certain products, locations or circumstances may require additional processing or delivery time.
These may include:
Zari Zameen may update this Shipping Policy from time to time to reflect changes in our shipping arrangements, services or business practices.
Any updated version will be published on this page with a revised "Last updated" date.
If you have questions about your order, shipping, delivery or tracking information, please contact the Zari Zameen team.
We're happy to help. Contact us for assistance with your order or shipment.